Team Leader / Supervisor – Level 3
Standard Number
ST0384 – Version 1.0
Maximum Funding
£4,500
Prices from: £640
(Discounts available based on volume)
Standard Overview
A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.
They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Facilitation of Assessment
DSW has always had a ‘digital by default’ approach to end-point assessment; this allows us to provide greater flexibility for all stakeholders while reducing fees and our carbon footprint.
- Interviews and presentations are conducted using web conferencing platforms and we’re flexible enough to use a platform of the employer’s choosing when required.
- Written exams, MCQs and Case Studies are carried out online using an invigilated assessment platform
- Portfolios and Projects are submitted to DSW in digital format for assessment
- Our assessments are also administered using an online platform, epaPRO, which provides training providers with access to results, reports and dashboards.
This is all supported by named account managers and operations contacts who are here to support you at each step of the EPA journey.
Assessment Methods
Presentation with Q&A
- Presentation title provided by the Independent Assessor on review of the portfolio of evidence
- Typical timing:
- 20 minutes for the presentation
- 30 minutes for the questioning
- Minimum of 5 questions asked – one from each learning area
Professional Discussion Underpinned by Portfolio of Evidence
- Structured dialogue to establish the apprentice’s competence against the grading descriptors
- 60 minutes (+ discretionary 6 minutes)
- Minimum of 6 discussion points based on the portfolio of evidence
For more details, visit the IfATE website.
Grading
There are two graded assessment methods:
- Presentation with Questions and Answers
- Professional Discussion underpinned by Portfolio of Evidence
Each assessment method is graded either a fail, pass or distinction as shown in the table below:
| Assessment Method | Fail | Pass | Distinction |
| Presentation with Questions and Answers | Pass descriptors not met | The apprentice must meet all 13 pass descriptors which are mapped to this assessment method. | The apprentice must meet all 13 pass descriptors and all 7 distinction descriptors which are mapped to this assessment method. |
| Professional Discussion underpinned by Portfolio of Evidence | Pass descriptors not met | The apprentice must meet all 9 pass descriptors which are mapped to this assessment method. | The apprentice must meet all 9 pass descriptors and all 5 distinction descriptors which are mapped to this assessment method. |
Resources
We provide a range of recourses to support the apprentice, training provider and employer prepare for end-point assessment:
- Toolkit
- Overview video
- Service overview
- Relevant webinars
Benefits and Support
DSW is a leading EPAO trusted by some of the UK’s largest employers and apprenticeship training providers to assess apprentices across a portfolio of more than 35 standards.
We combine first-class customer support, leading assessment technology and assessment expertise to deliver an EPA experience which our clients tell us is unequalled.
Benefits include:
- Assessor allocated ahead of gateway to guarantee availability and fast turnaround
- Planning meeting scheduled within 1 working day of Gateway
- Results issued within 5 working days
- Competitive pricing, reduced resit fees and no registration fees
- Dedicated account manager and operations contact
- Quality-assured assessors with extensive sector and assessment experience
- Truly collaborative, partnership approach and dedicated DSW human touch support team
- Delivery of a great learner experience with flexibility to accommodate varied learner environments
- Support materials – Guides, toolkits, webinars and use of digital platforms make EPA efficient and easy
- Engaged with other EPAOs and sector bodies to lead the standardisation of assessment methods and raise professional standards