Background
MTD Training is an award-winning management training provider focused on delivering practical, results-driven development. Their apprenticeship division follows the same ethos – providing tailored programmes that equip learners with the skills needed for long-term success and helping employers achieve strong outcomes.
With hundreds of apprentices reaching Gateway each year, MTD Training required a dependable EPA partner who could provide consistent, timely, and high-quality services to support their learners and operational goals.
That’s where DSW came in. Over several years, we’ve developed a strong and trusted partnership built on shared values and a joint commitment to excellence. From the outset, MTD Training’s key requirements were clear:
Collaboration: A responsive, approachable partner able to adapt to evolving provider and learner needs.
Consistency: Clear communication and reliable processes at every stage of the assessment journey.
Performance focus: Confidence that assessment timelines would align with provider achievement rates and QAR deadlines.
Solution
DSW worked closely with MTD Training to provide flexible, professional, and responsive assessment services. Our approach goes beyond standard delivery – it’s based on partnership, communication, and continuous improvement.
Key strengths of our collaboration include:
Commitment to provider outcomes: We actively align assessment timelines with QAR deadlines. For example, we guaranteed that any learner submitted to Gateway by an agreed date would complete their final assessment before year end – supporting both achievement rates and financial outcomes.
Partnership approach: We’ve built a friendly, supportive, and collaborative relationship that makes working together straightforward and effective.
Continuous improvement: We welcome feedback and act quickly to enhance resources or processes whenever improvements are identified.
Clear communication: Consistent updates and transparency throughout the assessment process give MTD Training confidence and clarity.
Outcomes
Our partnership with MTD Training has delivered tangible benefits for their team, learners, and stakeholders:
Simplified processes: DSW’s support has made day-to-day operations easier for both staff and learners.
Improved outcomes: By aligning assessment completion with key deadlines, we’ve helped protect achievement rates and financial performance.
Trust and reliability: Our professionalism, flexibility, and communication have built a relationship founded on trust – making us a long-term partner of choice.
Positive learner experience: Learners benefit from a smooth, supportive, and consistent process from Gateway through to completion.
In summary, our collaboration with MTD Training has become a key part of their apprenticeship delivery model – supporting quality outcomes, operational efficiency, and confidence at every stage of the assessment journey.
“At MTD Training, we only partner with organisations that share our commitment to quality and results. DSW has consistently gone above and beyond in supporting our apprenticeship division making the process smoother, more transparent, and ultimately more successful for our learners. Their flexibility, professionalism, and reliability make them a trusted partner, and I have no hesitation in recommending them.”
Sean McPheat
CEO
