World class training tailored to your needs, delivered online or onsite
Bespoke Training
DSW has been partnering with clients to develop their talent and grow their businesses for nearly 25 years. In that time we’ve witnessed a technological revolution which has fundamentally changed how businesses support their customers, deliver their services and engage with the workforce.
Change is now a constant, and the pace of change is speeding up. Now more than ever it’s important to build a resilient, adaptable and engaged workforce.
From early careers to the board, we specialise in delivering learning experiences with lasting impact.
Tailored
Programmes
Cost
Effective
Blended
Delivery
Remote, Onsite
or Hybrid
Sector
Expertise
Training
Transfer
Why Use DSW?
While the approaches to designing and delivering training have changed, we’ve always believed that creating engaging, relevant and relatable programmes is the key to delivering learning that has a real impact on your business and your team.
We take the time to really understand your objectives, constraints and culture. We then draw on our experience to design, deliver and validate a programme which fits your needs perfectly.
Leadership and Management
Enabling leaders and managers to unlock potential in themselves and those they lead.
Expertise to support the development life-cycle of your leaders, from the start of their careers through to their deployment as senior leaders of your organisation.
DSW’s suite of leadership solutions helps develop authentic, trusted leaders, equipped with the right skills, knowledge and behaviours to deliver sustainable business gains in today’s ever changing, competitive and challenging business landscape.
Customer Experience
Building trusted relationships with clients is increasingly seen as a key factor in successful businesses.
Our sales excellence and customer support programmes focus on placing the customer’s interests at the heart of all your interactions.
Compliance and Regulatory Change
Enabling clients to meet regulatory requirements throughout the organisation.
DSW has led some of the UK’s largest regulatory training and compliance programmes, in areas such as Consumer Duty, Mortgage Market Review, SMCR, Conduct Risk, MiFID II, GDPR and
many others.
People and Culture
Organisational culture is now considered one of the most important factors when choosing to join or remain with an organisation.
We help organisations design, communicate and deliver programmes which align with their values and organisational objectives.
Financial Services and Insurance Qualifications
DSW has delivered innovative learning solutions to some of the UK’s biggest Financial Services and Insurance brands for over 21 years.
We offer a full range of courses to support learners in preparing for their professional qualifications including those from LIBF, CISI and CII.
Early Careers
Early career employee experience is a key factor in employee success and loyalty.
Our employee onboarding, graduate programmes, and apprenticeship consultancy ensure that your new hires get the best possible start.
